Terms & Conditions for SJ Device Doctor
These Terms and Conditions ("Terms") govern the use of the SJ Device Doctor website and services. By using our website or services, you agree to these Terms. If you do not agree, please do not use our website.
1. Services Provided
- SJ Device Doctor offers repairs for phones, tablets and laptops, sales of new and refurbished devices and accessories, and e-waste disposal services.
2. User Responsibilities
- You must give accurate and complete information when booking a repair, placing an order or contacting us.
- You must use the website only for lawful purposes.
- Before leaving your device with us, please back up your data, remove your SIM card and tell us about any passcodes needed for testing.
3. Quotes, Ordering and Payment
- We will give you a clear quote after diagnosing your device and before starting any repair.
- By placing an order or approving a repair, you agree to pay the full amount quoted.
- We accept [payment methods, e.g. card, cash, bank transfer].
4. Product and Service Descriptions
- We try to keep all descriptions, prices and availability accurate, but we cannot guarantee that they are always complete or error-free. Prices and availability may change without notice.
5. Repair Outcomes
- Some faults, such as water damage or motherboard faults, may not always be repairable. We will tell you what we find and what is possible before you decide to go ahead.
6. Warranty
- Repairs and products are covered by our Warranty Policy.
7. Limitation of Liability
- To the extent permitted by law, SJ Device Doctor is not liable for indirect or consequential losses arising from the use of our website or services, including data loss on devices that were not backed up.
- Nothing in these Terms limits your statutory rights under UK consumer law, or our liability where it cannot legally be limited.
8. Privacy
- Your use of our website is also governed by our Privacy Policy.
9. E-Waste
- Old devices handed to us for recycling are handled under our E-Waste Policy.
10. Changes to These Terms
- We may update these Terms from time to time. Changes will be posted on this page with a new effective date.
11. Contact Us
- Email: support@sjdevicedoctor.co.uk
- Phone: +44 7542 123453
